What some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey Page.

"Hello Jeff and Shane This is long over due but after repeating the story of my wife and I pulling into your shop on a late friday afternoon with a dysfunctional starter on my old 83 Goldwing this past June to another fellow rider I felt I had to contact you. Now I hope I have this right as Jeff being an owner and Shane being the service manager and I apologize if I have it backwards but the thoughts are the same. Shane, at the end of your day you took my problem on sincerely instead of postponing me, and were so friendly and caring and knowledgeable ,about the only thing I can fault you with is that you gave me a quote for the job and then you did the repairs so fast you only charged me about half of the quote. That kind of honesty I am not real familiar with coming especially from service shops of any kind and on a friday night at that. And Jeff while all this was going on( and I was a little worried what I was in for) made me feel like we were old friends and just down the road at a buddies shop. Along with a few fishing stories in my province of B C . Between the two of you, our experience was very good and positive and we got to enjoy the rest of our ride instead of what it might have bin. I have told many people this story and given your names out countless time along with address so I hope this repays some of the kindness you have shown us. I hope to see you again on our travels (hopefully not broken though.) Once again thankyou so much Tom and Denise Jameson from Chemainus B C Canada (it was my starter you put new brushes in )"
By: Tom    Chemainus,BC

"I bought a Honda generator from Powersports NW and had an issue with a rough idle. I called them after hours, left a message about, and got a call back as soon as they opened the next business day. They went above and beyond to address the issue and to make sure I was happy with my purchase. I will definitely do business with them again. "
By: Anonymous    Seattle,WA

"Super easy to deal with, reliable service tech's, the work I needed done was fast and correct, I left there knowing I will be doing more buisness with them in the near future. Its difficult to find reasonable rates and quality work in the same shop. Top Notch Guys Thanks again Wes Casto"
By: Wes     Rochester,WA

"thanks for helping me put the power into the sport. motocross."
By: jonathan    centralia,WA

"Your staff was very helpful when I wasn't sure what type of transmission oil my quad needed. The garage sale had great deals and if I was in the market for a quad I definatley would have bought one today since your sale prices are very competitive."
By: Eric    Olympia,WA

"Bought used Star Raider from Brian, bike is beautiful but not flawless and I had no surprises after I made the drive up from the Mid-Willamette valley in Oregon as Brian hadn't tried to sugar coat the slight damage and chips caused by careless treatment from the previous owner. I had had questions for members of all departments and everybody, like Brian, were fair and honest. I wasn't worried when I left the dealership that I had been treated differently than if I were a regular, even if I do live 150 miles away. Although PNW's organized finance manager Jim Bays was confident retitling my bike in Oregon would be no sweat I was happy when paperwork I was provided with went through Oregon DMV in one trip."
By: Lonnie    Albany,OR

"Incredible...amazing....fantastic. Look I could go on and use every superlative to describe my experience with Powersports Northwest. Brian never tried to up-sale me, dealt with me honestly and fairly. I was stunned.....other dealers are NOT like this!!! After 6 months of looking for a decent deal I found a GREAT deal here and was treated like family. If you are in the market for a bike and you don't check with Brian first, you need your head examined. Seriously."
By: Dave    Camas,WA

" PSNW has gone out of their way to help me with locating bikes and parts. From finding bikes at other dealers to shipping parts to the track. I have had offers from other dealers to race for them but they all lacked the small shop feel. I cant say enuogh about the friendly service from start to finish. Other shops could take a lesson. My hats off to you! "
By: Matt    rochester,WA

"i love my blaster we bought we have been dealing with these guys all my life "
By: Jordan    South Bend,WA

By: debra    centralia,WA

"Although I have not purchased a bike from PowerSports Northwest (YET!), I have always bought my parts there over the years for all my past bikes (including a KZ-650, a GS-750, and a Nighthawk 750 among others). I've found through experience that PowerSports Norhtwest has always had the friendliest phone staff and parts people in the entire NorthWest! They are very knowledgeable, very friendly, very honest, and speak to me like a friend and not just a customer. It's been several years since I have bought anything there only because I haven't had a bike, but I do plan to purchace one very soon and am willing to drive all the way from Tacoma to PowerSports Northwest FIRST because I know I will be treated with respect and honesty by their sales staff, and given a fair price on a used bike. I once rode my 82 GS-750 all the way from Port Angeles to purchase a clutch pack from PowerSports! Why? Because of the way I was treated on the phone, and because they had the best price! If you haven't had the chance to deal with this store, you don't know what you're missing! You will NOT find a better price, a friendlier parts counter staff, or as big of a used inventory as PowerSports Northwest! Trust me, it's worth the drive/ride if you live anywhere within a hundred mile radius or ever farther! I was ripped off by the service department at a dealer in Lacey (paid for service that a local friend/bike mechanic pointed out was NEVER done!) so I will begin to ride to PowerSports NorthWest without hesitation if I ever need service in the future. PSNW gets my 5 stars! I would give more if I could. This is truly a professional store that deserves all the well-deserved praise it can get."
By: Shawn    Lakewood,WA

"I've been dealing with PSNW for 25 years. They are always ready and willing to go the extra mile to provide the best deal, whether it's buying a new bike, rushing a repair, or dealing with warranty issues. I'd never go to another dealer!"
By: Lyall    Olympia,WA

"Jon Niemi did a great job in selling me a motorcycle. I showed up late in the day, and because of his hard work and knowledge we got the deal done in a quick manner. If and win I buy another bike, I will contact Jon at Powersports Northwest. "
By: Dave    kelso,WA

"Kyle is happy with his 2007 suzuki 450. He has had it for 3 days and already wants to add extra goodies to it. Kendra"
By: Brad & Kendra    Shelton,WA

"You guys are awsome."
By: Evan    Olympia,WA

"Thanks for supporting the Bells Angles Poker Run this year, my son, Scotty, will love his new gloves."
By: Chad    Renton,WA

"I think your new web site is fantastic. Easy to get around on and very informative. Who ever set it up for you did an outstanding job and is one on the best I've looked at. Also I'd like to say that every time I've been to your business for accessories or work to be performed on my (opps!!!) Kawasaki, I've always been treated right and received all the help your employees could give. I may be in shortly to check on replacing the Kawasaki with one of your Yamahas (the V Star Silverado looks awfully good)."
By: Bill    Mossyrock,WA

"About time you updated your guy's web page. Looks great, easy to navigate. Nice to see you left some room to grow. Can't wait to see some pictures. "
By: Anonymous    centralia,WA